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New Patient Coordinator

Atlanta, GA · Healthcare
Expanding fast - Looking for a dedicated, expansion-driven Front Office –
New Patient Coordinator - Entry Level Position
About our practice:
The Atlanta Dental Center has been serving patients in Atlanta since 1982. We offer a high-paced clinical environment with the latest dental technology (CEREC, 3D X-Rays, Digital X-Rays, Advanced Oral Photography, paperless patient charts, etc.). Our doctors are highly accomplished amongst their peers with Fellowships and Accreditations in a variety of dental associations. We offer benefits and clear routes to skill improvements (including training).
We do not participate in any insurance networks, however, we do accept insurance and we see many new patients every day we are open. We also have specialist dentists on staff, including a Periodontist and Prosthodontist. We have full-time employment (40hrs) for all staff.
Our Location:
620 Peachtree Street NE, Suite 204, Atlanta, GA 30308
The Hours for this Position: Monday 8:50 am- 5:00 pm, Tuesday 7:50 am-5:00 pm, Wednesday 9:00 am- 7:00 pm, Thursday 7:50 am- 5:00 pm, and Friday 7:20 am-3:00 pm.
Your Mission:
Your primary mission is to graciously, professionally and in a very friendly manner, speak with potential new patients both on the phone and in person, following our office policies on how to properly schedule them for their initial appointment in our office. This is an entry-level position.
Specific responsibilities & duties:
  • Following up with potential new patients, by phone and email, and scheduling them for their initial appointment in our office
  • Greeting potential patients and visitors in person with a welcoming smile and a friendly – yet professional manner
  • Ensuring that the quota of properly scheduled and arrived new patients is met or exceeded each week
  • Creating & updating patient files in Dentrix software
  • Properly scheduling new patients for their initial appointment
  • Maintaining and submitting correct statistics for the post
  • Other administrative and organizational duties, as assigned, associated with front office duties
Required qualifications:
  • Ability to answer the phone all day long with a smile in your voice
  • Excellent verbal and written communication skills.
  • Excellent phone skills
  • Ability to present a genuinely friendly, welcoming, and professional demeanor at all times
  • Competent computer skills required
  • Dentrix software skills are a plus.
  • Must speak and write English fluently and clearly.
  • Dental experience / knowledge is not required
Required personality and behavioral characteristics:
  • Phone Sales experience is a plus
  • Team player
  • Quick to learn
  • No holding on to upsets or disagreements
  • High duplication of tasks and directions and details
  • Responsible for job and patient
  • Highly ethical (when interacting with patients, this is very important)
  • Attention to minute detail
  • Very well organized
  • Upbeat and enthusiastic
  • Professional personal presentation and demeanor is required
Offered salary & other compensations:
We offer a very competitive starting salary, based on your experience and performance record – including benefits such as dental, paid vacations, supplemental insurance, transportation, bonuses and education. We will be happy to provide the details of these benefits when you visit us.
IMPORTANT NOTE: Please do not call the practice. We do NOT accept phone applications. Thank you for applying through the given link.

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